The Jackpot Factory Group, an industry-leading online poker room and casino operator, recently was fully certified by the Online Gambling Insider, an independent industry portal and news service. In order to receive such a certification, Internet casinos and poker rooms must go through thorough testing procedures. The list of qualifying criteria includes the corporate and financial background of the gaming operator, game fairness and quality of customer service.
Ryan D., editor and founder of Online Gambling Insider, was quoted as saying, "The Jackpot Factory is the envy of many for the track record it has established. [...] We place a lot of emphasis on customer service, and have designed a process where we will interact with each casino over a period of time. [...] "The Jackpot Factory truly impressed us with their attention to detail and urgency in responding to our requests."
In 2005, all of the Jackpot Factory group's casinos, including their Wild Jack poker room, received the highly-coveted eCOGRA (eCommerce and Online Gaming Regulation and Assurance) seal. D. also added, "The eCOGRA seal is a very important indicator of the integrity and fair gaming principles that an online casino subscribes to, and it is no surprise that The Jackpot Factory passed the necessary tests to receive seals for its casinos and poker room."
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